Who hasn’t ever used an app? If you have not yet, then I would be very surprised, because apps are as ubiquitous as fast food chains, and social media influencers! A new study indicates that people aged 18 to 35 spend 66% of their time online using smartphone apps. The average individual with a smartphone also has 40 apps installed on their devices, which is a great opportunity for growth for business owners. So, if you have a cleaning service, here are a number of reasons why you should integrate cleaning scheduling apps into your operations.
One major reason why a cleaning service needs to employ the use of cleaning scheduling apps is because we are in the digital age. Yes indeed, we are now in fast-paced, high-tech times. And, if your business still does things the old-school way (I mean you do everything manually), then I’m sure you won’t be able to compete with the rest of the field!
It’s the Digital Age
And with more and more people doing business online, majority of customers today expect companies to have a robust online presence. Because of this expectation, people may think that your cleaning firm is behind the times, especially if you don’t have an easy way for scheduling a cleaning appointment online, or on your cleaning scheduling app!
It Simplifies Business Management
Another major benefit of using cleaning scheduling apps is that is helps simplify business management. Like, if you do not have an app for your cleaning firm, you’ll likely spend a lot of time managing your business from your office.
This includes physically scheduling appointments, answering phone calls, taking payments, and even arguing over refunds or back-jobs. But, when you have a cleaning scheduling app, you will have all of your business information in just one place, or application!
With the app, you can conveniently manage day to day tasks, organize schedules, as well as communicate with all your customers and cleaners from your mobile phone. This should help enhance your productivity as a business owner, and it will allow you to spend less time on managing the business by yourself.
It Makes it Easier to Grow Your Business
By simplifying the day to day operation of your cleaning business, the cleaning scheduling app will also make it easier to grow your business. The app should enable you to keep close track of all the relevant business data, where you can have access to all the KPI’s, or key performance indicators, so you will learn how your company is progressing, or how your profits are improving.
Apps Help Generate Reviews
Another juicy perk of using cleaning scheduling apps is that it helps generate reviews from customers. As a business owner, having positive, high-quality reviews is also necessary for your growth.
It can be a bit hard to get reviews from satisfied clients without constantly reaching out and reminding them to leave a review. But, if you have a cleaning scheduling app, you can generate reviews naturally.
Once you’ve completed the cleaning job for your customers, you can then schedule a message to be sent to them, which will prompt them to leave a review for the job that was just completed.
Getting more favorable reviews can also help business owners find ways to improve the quality of their service. It can also help them measure customer satisfaction, as well as help them to easily attract more business in the future.
They’re Perfect for Branding
If your cleaning service has a cleaning scheduling app, this can be a perfect tool for branding your firm. Branding is an essential part of running a business venture, and creating a mobile app can increase brand value, because you’ll have full control over how the app will look like, and you can design your app with your favourite colours, logo and more.
The cleaning scheduling app will also positively affect your customer’s first impression of your business. When you have a stylishly-designed app that’s also informative and easy to use, your customers will certainly be more impressed with your firm.
But, when creating your cleaning scheduling app, make sure that you keep things consistent. By doing so, you will improve your brand recognition, and you’ll also effectively send a positive message to current, and prospective clients.
Apps Make Business Stand Out From Their Competitors
Creating a mobile app for your business can also help to make you stand out from your competitors. While most people expect companies to have an app, or a stable online presence, the sad truth is that many f rims are still behind the times.
But, when you create a high-quality cleaning scheduling app, this will make your business look more credible and professional. This will also make your cleaning service look distinguished and experienced.
By standing out form your competitors this way, you will be able to grow your cleaning business and reach its full potential.
It Improves Customer Interaction
Having a cleaning scheduling app for your cleaning service will also allow you to improve or enhance your interactions with your customers. Having high-quality customer service is necessary, especially if you want to have lots of satisfied clients.
And while the field of customer relationship management may be quite tedious and time-consuming, having an app will make it easier to reach out to your clients before and after the services are completed.
In addition, a cleaning scheduling app will also make it so much easier for you to keep your customer’s data secure. When your clients feel safe sending payments and communications through your app, they’ll be more likely to trust your company, stay loyal to your business, and recommend your business to others!
So, if you’re looking elevate your cleaning service to the 21st century, and further enhance your profitability and level of customer service, why not have a cleaning scheduling created for your firm now!